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SiftHub Bot for Slack: Setup Guide

Welcome to your guide for setting up the SiftHub Bot for Slack.

Time to complete: 2 mins

 

This article walks through the installation and setup instructions. To learn how to use the SiftHub Bot in Slack to generate answers, see - Generate answers in Slack with the SiftHub Bot.

 

Permissions Required: Ensure you have the following access and permissions before you begin the setup, or contact the respective administrator for the same.

  • Slack Workspace Admin access: To install the SiftHub app Slack app in the workspace
  • SiftHub Admin or Account Owner role: To activate the Bot from the SiftHub Web App > Connectors > Bots page.

 

Step 1. Installing the Slack app

  1. To install the SiftHub Slack app, go to the following link - Bots
  2. Click on Activate
  3. If Slack Integration is already active, you would see the following screen



  4. If Slack Integration is not active, you will be redirected to the app installation page.
  5. Select the Workspace that you want to connect (from the top right corner).
  6. Click on Allow
  1. If the app was installed successfully, you should see the following screen

Step 2. Generate responses using SiftHub Slack Bot Connector

  1. Ask in Public and Private Channels
    1. For the SifHub Bot to generate a response, you need to mention @SiftHub and put in your query
    2. If the SiftHub App is not added to the channel you would see a message asking you to invite the SiftHub app to the channel.
    3. Click on Invite them
  1. Direct message with the SiftHub Bot
    1. In your workspace, on the left bottom, select Apps -> SiftHub app


    2. In the Messages tab, and you can ask a question (without mentioning @SiftHub) and get a reply from the bot with the answer from your connected sources